At Austin Caskets, for your convenience we offer you a wide range of payment options – we accept all major credit cards, debit cards, bank wire, personal checks, money orders.?
If you have any questions regarding payment, or any difficulties, please contact our customer service and we will work to resolve your issue as soon as possible.
Credit & Debit Cards
We accept MasterCard, Visa, and Discover. To process payment, we need the following information: card number, expiration date, billing address ZIP code, and the 3-digit security code shown on the back of the card.
As soon as we receive your payment information, we will contact the issuing lender for a sale authorization. Your card will not be charged until your purchase is ready for shipment.
You can transfer payment direct from your bank account to ours. Please contact our customer service department for complete instructions.
Check or Money Order
We accept orders by mail. Include a printed listing of the items you wish to purchase along with your payment. When we receive your order, we will contact you by phone to confirm. Once the check or money order clears (usually around a week or less), your order will be shipped.
For best service, please include the following along with payment: full name, mailing address, phone number, email address, and a note with any special instructions.
All sales are final. Orders that are canceled following shipment or while in transit are subject to a 30% restocking fee plus all shipping costs. In the event that any item is late , damaged or if there is a problem with the order the item must not be used in order to qualify for a refund off of the sale. In the event that this happens we will pickup the item and issue a full refund as part of our product guarantee